Your privacy is important to us at Dufeck Wood Products, we are committed to maintaining the privacy and accuracy of your personal information and to protecting such information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. This Statement of Privacy describes how Dufeck Wood Products treats information received about you when you provide information to us and when you use the Dufeck Wood Products Web site. Please read this Statement of Privacy carefully. This statement addresses the following.
Refund Policy
Our customer’s satisfaction is our top priority. An item you are not satisfied with can be returned within 30 days for a full refund. All merchandise must be shipped to us in its original condition and in the original product box with proper packaging. All return shipping costs must be covered by the customer.
Please contact us with questions or for more information regarding your return.
Damaged Product
If product is received damaged: cracked, dented, or broken, the customer is subject to a complete refund or new merchandise, free of charge, upon image proof.
Please contact us with questions or for more information regarding your damaged product.
Shipping Policy
All items will be shipped within 2 days of becoming available.